SRINI solutions | Business software, customer support and security monitoring
SRINI solutions

Solutions for your company’s everyday work

Run your business, organise work, find new clients and keep an eye on your software’s security risks. SRINI solutions cut manual work and bring the information that matters into one place. Pick the solution that fits your needs and we’ll work out together how to put it to work in your company.

Ready-made solutions
6
Per-user licence fee
0 €
SaaS tools they replace
40+
ISO/IEC 27001 certified information security
Overview

Choose a solution based on your needs

Each solution replaces several separate SaaS subscriptions. There is no per-user licence fee: when your team grows, your costs don’t grow because of it. We help you roll the solution out in your company and develop it to fit exactly how you work. That makes the tool genuinely convenient for your employees and users, and their satisfaction grows.

AIBusiness managementSRINI OS

Sales, contracts, time tracking, acceptance reports and finances in one workflow. SRINI OS brings together the daily work of a project-based services company and takes completed work all the way to invoicing and payment.

ReplacesPipedrive · HubSpot · Toggl · PersonioView solution
AIWork and IT managementSRINI Tickets

Support tickets, projects, time tracking and IT assets in one workspace. Your team sees the status of work, owners and deadlines, and your client gets a clear view of what has been done.

ReplacesZendesk · Jira · Confluence · 1PasswordView solution
AIFinding new clientsSRINI Outreach

Find the right companies in open data, build targeted sales campaigns and track the replies. Prospect search, contacts and campaigns work in one flow.

ReplacesApollo.io · Lemlist · Outreach.io · Instantly · Sera.aiView solution
AIChat-based customer supportSRINI Helpdesk

Help customers get answers in a chat. AI helps answer recurring questions, so your support agents can focus on the requests that really need their attention.

ReplacesIntercom · Zendesk · Freshchat · LiveChatView solution
AIAccounting and business managementSaldofy ERP

Invoices, accounting, payroll, inventory and sales in the same system. Saldofy connects your company’s day-to-day transactions with a financial overview and cuts double data entry.

ReplacesDirecto · Merit Aktiva · Xero · NetSuiteView solution
AISoftware security monitoringSRINI SEC

Monthly software security monitoring for smaller companies. Keep an eye on vulnerabilities and the risks in code changes, and get a prioritised overview of what to deal with.

ReplacesSnyk · GitHub Advanced Security · AikidoView solution
Proven in our own work

We use these solutions ourselves, every day

Every SRINI solution is LIVE-tested in our own daily work, which is exactly why we recommend them to our clients. We own the application codebase, so we never start from scratch: we start adding value for you from day one of development.

Ask us more
  • Every dayThe SRINI team uses these solutions in its own daily work.
  • From day 1A ready codebase means development creates value for your company from the very first day.
  • 24 hYou can start using the application within 24 hours of the project kick-off.
AI-ready

Every application is built AI-ready

AI readiness is designed into the architecture of every SRINI application from the start, not bolted on later. That is why each application can use AI wherever it significantly improves the everyday experience of its users: less manual data entry, faster answers and a clearer overview.

  • Part of the architectureThe data model, permissions and interfaces are designed so that AI can use them securely.
  • Under the user’s controlAI works within the user’s permissions: every action is visible and changes need confirmation.
  • A better user experienceReading data from documents, summaries, reply drafts and risk assessments save time every day.
Why a SRINI solution, not yet another SaaS

A tool built around your work, not the other way round

International SaaS is built for the average customer and priced per user. A SRINI solution is tuned to your process, and it’s easier to use and friendlier to your clients than the software you’re used to.

  • No per-user feesAdd colleagues, partners and clients without your licence bill growing.
  • Built around your workflowWe set up fields, steps and reports to match how your team actually works.
  • One workspace, local integrationsMicrosoft 365, the Estonian e-Business Register, Merit, Dokobit, banks and X-Road (X-tee). No more retyping data between tools.
  • Support straight from the people who build itBacked by ISO/IEC 27001 processes, from a team that uses the solution itself every day.

When sales, contracts, hours and invoices live in different tools, time goes into pulling the information together. SRINI OS brings together the daily work of a project-based services company: a won proposal becomes a contract, approved hours become an acceptance report, and the report becomes an invoice. Managers see project profitability and incoming payments from the same data. An AI assistant helps with routine tasks within the user’s permissions, and changes require confirmation.

Who it’s forIT and consulting firms, agencies and engineering firms whose work runs on projects, contracts and billable hours.

Sales and contracts

Sales pipeline, proposals, client data, price lists and contract deadlines in one place.

Time tracking and acceptance reports

Hours logged to projects are rolled up, once approved, into an acceptance report that the client can review and sign in the portal.

Invoices and financial view

Invoicing based on acceptance reports, payment tracking, and an overview of profitability by project and client.

People and resourcing

Information on the team, holidays and project staffing supports day-to-day planning.

AI assistance

Reading data from documents, summaries and preparing actions cut down on manual work.

Works with what you have

Accounting, Microsoft 365 and e-signing stay where they are and exchange data with SRINI OS.

Example

A consulting firm wins a project, links the team and hourly rates to the contract, and collects billable hours in the same system. At the end of the month, approved hours go onto an acceptance report, the report goes to the client for signing, and the invoice data goes to accounting.

Replaces
  • Pipedrive
  • HubSpot Sales
  • Salesforce
  • PandaDoc
  • Toggl Track
  • Harvest
  • Clockify
  • DocuSign
  • BambooHR
  • Personio
  • Power BI
  • Officevibe
  • Microsoft Planner

SRINI Tickets brings support tickets, development work, projects and IT assets into a shared workspace. Every request becomes a trackable task with an owner, a priority and a deadline. Your team sees what’s waiting, what’s in progress and what’s done. Documentation, time logs and reports stay with the work, so reporting to clients is based on the same information the team uses every day.

Who it’s forIT and support teams, and service providers managing requests, projects or devices for multiple clients.

Tickets and service deadlines

Requests arriving by email or through the portal, agreed SLA deadlines and escalations.

Projects and planning

Kanban boards, sprints, milestones, subtasks and dependencies between tasks.

IT assets and access

A device register with history and linked tickets, plus a permission-controlled credentials vault.

Documentation and reporting

Project wiki, time logged to tasks, and reports you can share with clients.

AI assistance

Drafting a sprint plan from a brief and reading device data from a photo. The user reviews the result.

Audit trail

Key actions are logged: you can see who changed what, and when.

Example

A client reports a fault. The team assigns an owner, links the ticket to the client’s device and logs the time spent fixing it. The report shows the client the work done; in a workflow integrated with SRINI OS, the hours also go onto the acceptance report.

Replaces
  • Zendesk
  • Freshdesk
  • Jira Service Management
  • Jira
  • Confluence
  • Asana
  • Monday.com
  • Trello
  • Linear
  • Notion
  • 1Password
  • Snipe-IT
  • Toggl

SRINI Outreach, our sales engine, helps you find companies your offer is likely to suit and run targeted outreach to them. Pick prospects from open data on Estonian companies, add contacts to your pipeline and build a multi-step email campaign. Replies and results are in the same place, so your sales team can focus on the conversations that come out of it.

Who it’s forB2B sales teams and business owners looking for new business clients who want to make finding contacts and following up more systematic.

Prospect search

Filter 372,000+ Estonian companies by revenue, profit, headcount, assets or industry.

Contacts and segments

Import data from the Estonian Business Register (Äriregister), Prospeo or a CSV file, and keep its source visible.

Campaigns

Build email templates with variables, sending steps and wait times. AI helps write the email but doesn’t make up facts. Review each email before it goes out.

Replies and results

Track replies, opens and bounces, and compare campaign results. Contacts who reply no longer get follow-ups.

Sending controls

Sending limits, duplicate-contact prevention and a central opt-out register keep your outreach orderly.

Secure by default

Microsoft Entra ID sign-in, roles, an audit log and approval before every campaign is sent.

Example

A sales manager picks companies in a specific industry and revenue range, groups them into a target segment and prepares an email sequence. As the campaign runs, they can see which contacts replied and which conversations to take forward.

Replaces
  • Apollo.io
  • Lemlist
  • Outreach.io
  • Instantly
  • Sera.ai
  • HubSpot Sales

SRINI Helpdesk is a customer support platform that combines chat with AI assistance. Customers ask their question in a chat, and your agent prepares the answer with help from AI. Recurring questions take less manual work, leaving your team more time for situations that need a real discussion. At the heart of the solution are the customer’s question, the context of the conversation and the agent’s ability to help.

Who it’s forOnline services, e-shops and service companies whose customers need explanations, help using the product or support with a purchase decision.

Chat-based service

Customers ask their question in a chat format they already know.

AI-assisted replies

Answers to recurring questions and reply templates help agents work faster.

Using your company’s knowledge

Answers can be linked to your services, products and frequently asked questions.

Human in the loop

More complex questions stay with the support agent; AI helps prepare the reply.

More consistent communication

Your team can reuse the same explanations and keep replies in line with your company’s service style.

Connected to work management

A conversation that needs follow-up work becomes a trackable ticket in SRINI Tickets.

Example

A customer asks on your website how to use a service. AI helps prepare an answer based on the standard guide. If the question calls for an exception, the support agent adds to the reply, taking the context of the conversation into account.

Replaces
  • Intercom
  • Zendesk
  • Freshchat
  • LiveChat
  • HubSpot Service Hub
  • Tidio

Saldofy is a business management platform that connects accounting with your company’s day-to-day transactions. Invoices, payroll, inventory and sales use the same data, which cuts retyping and makes checks simpler. You choose the scope that fits your business and add industry-specific workflows as needed, for example for retail or manufacturing. Every plan includes unlimited users.

Who it’s forSmall and growing companies, accounting firms, and trading and manufacturing businesses that need a shared view of finances and operations.

Invoices and accounting

Sales and purchase invoices, e-invoices, document digitisation, bank integrations (LHV, SEB, Swedbank, Coop Pank) and financial reports.

Payroll

Payslips, plus Estonian payroll tax return (TSD) and SEPA payment files prepared from the pay period data.

Inventory and sales

Stock levels, delivery notes, stocktaking and a point-of-sale system connect the movement of goods with your financial data.

Manufacturing workflows

Recipes, work orders, materials and labour time provide the basis for calculating the cost of finished goods.

Work on the go

Digitise documents and handle day-to-day warehouse tasks from your phone.

Tax returns and filings

Estonian VAT return (KMD) and its annex (KMD INF), payroll tax return (TSD) and the XBRL annual report, straight from the system.

Example

A trading company receives goods into stock, sells them at the till and does a stocktake, all in the same system. Stock movements and sales are linked to accounting, so at the end of the month nobody has to reconcile the same transactions across several spreadsheets.

Replaces
  • Directo
  • Merit Aktiva
  • SmartAccounts
  • Xero
  • QuickBooks
  • NetSuite
  • Dynamics 365 Business Central

SRINI SEC is a monthly software security monitoring service for smaller companies. Within the agreed scope, we monitor security risks in your software and its dependencies and help you understand which findings need attention first. Checks connected to your development pipeline also surface risks in new code changes. You get a regular overview and concrete fix recommendations to act on with your development team or software partner.

Who it’s forSmaller companies that rely on software, and development teams that want a regular security overview. It also works if your software is developed by another provider.

Vulnerability monitoring

We track known weaknesses in the libraries you use and new risks that may affect software already in production.

Code change checks

Integrated with your development pipeline, AI assesses the risk of each change, looks for security weaknesses and supports targeted additional testing before release.

Credentials and configuration

Within the agreed scope, we check for keys and passwords left in the code and for risky configurations.

Priorities and recommendations

Findings are ranked by severity, with their location and a suggested fix.

Regular overview

See the risks found, how they change over time and the agreed follow-up actions.

A human is accountable

The final release decision is made by a responsible person. The service complements security audits and penetration testing.

Example

A vulnerability is disclosed in a library your application uses. SRINI SEC helps determine whether it affects the monitored software, assesses the severity of the finding and gives you input for planning the fix.

The monitored systems, check frequency, notifications and scope of remediation work are agreed in the service contract.

Replaces
  • Snyk
  • GitHub Advanced Security
  • Aikido Security
  • Mend.io
  • SonarQube Cloud
Enquiry

Let’s find the right solution for your company

Tell us which work takes too much time right now or needs a better overview. We’ll look together at which SRINI solution fits and what the first step towards adopting it could be.

  • 1 business dayWe get in touch and clarify your needs
  • DemoWe show the solution using your data and workflow
  • QuoteYou get an implementation plan and a price

Or email us directly: info@srini.ee

Questions you probably have

What does “no per-user fee” mean?

The price of SaaS software grows with every user you add. The price of SRINI solutions doesn’t depend on the number of users: implementation, customisation and maintenance are agreed in the quote, and adding new colleagues doesn’t increase your licence bill. Saldofy plans have a public price list, and all of them include unlimited users.

How accurate is the savings calculator?

The calculator works out your current annual licence cost from the number of users and the prices you enter. The default prices are indicative list prices from SaaS vendors and may differ from your contract, so enter the price on your invoice. We give the price for implementation and maintenance in our quote.

Can we migrate our data from our current tool?

Yes. We plan the data migration at the start of implementation: which data comes across, where it’s read from and how we check the result. Many of the solutions also support CSV and Excel import.

Can the solution be adapted to our process?

That’s exactly the difference from SaaS. SRINI is a software development company, so we can tune the solution to your workflow, roles and integrations, and develop it further if needed.

Where is the data stored and how is security ensured?

SRINI has an ISO/IEC 27001 certified information security management system. Sign-in is via Microsoft Entra ID, permissions are role-based and key actions are recorded in an audit log. Data location is agreed during implementation.

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Choose an approach. If you’re not sure, we’ll help you choose.

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